The team at Wisper thanks you for your cooperation in the regard to these policies as it enables us to take full advantage of our various technology services. This advantage is created in the form of automating tasks which increase accuracy, provide better customer service, and help keep your costs minimized.

In the interest of all Wisper ISP customers, the following Billing Policies are enforced without deviation.

1) Wisper ISP Inc. performs all client billing via email. Any correspondence from Wisper will be send via email to the addresses that you specify here, and this email address will be known as your "OFFICIAL CONTACT".

2) Wisper ISP will only guarantee email delivery of Invoices and Correspondences to accounts provided by Wisper ISP, which resides on our servers, and addressed with your email address ending with @wisperhome.com.

3) To change the Official Contact email, the client must notify Wisper by sending a request to This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it .
IMPORTANT: For your protection, the change is official ONLY AFTER you have been contacted by Wisper to verify your identity.

4) Clients selecting a paper bill be sent via US Postal Service agree to a $1.00 processing fee for each billing period.

5) Clients will be emailed (or mailed if 4 above applies) an invoice monthly for all amounts due and owing to WISPER. Invoices will define the Balance Due Date, which is the date in which the balance must be paid to avoid late fees and possible service interruptions.

a. Accounts with an unpaid balance remaining past specified Balance Due Date will be charged a $5 late fee.

b. Accounts with an unpaid balance remaining 10 days past specified Balance Due Date, will be Suspended until the FULL account balance (including applicable late fees) is in paid in it's entirety.

6) Suspended Accounts are subject to reconnection fee which may be up to $30.