9711 Fuesser Road Mascoutah, IL 62258

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About us

Learn A Little Bit About Wisper Internet


Headquarters
9711 Fuesser Road
Mascoutah, IL 62258

Joplin Office
4743 Gateway Drive
Joplin, MO 64804

Phone
Toll-Free (800) 765-7772
Fax (866) 282-3580


Headquarters Hours of Operation

Technical Support Hours
Monday – Friday 8 a.m. to 8 p.m.

Saturday – Sunday 10 a.m. to 6:30 p.m.

Billing Hours
Monday – Friday  8 a.m. to 6 p.m.

Sales Hours
Monday – Friday  8 a.m. to 6 p.m.

Joplin Office
Monday – Friday  8 a.m. to 4:30 p.m.

How Wisper Got Its Start

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It all started with a neighbor that needed Internet and a garage. After three maxed out credit cards later and a very convincing husband, Wisper Internet was born. We learned how to thrive by connecting rural America with high-speed Internet.

Now headquartered in Mascoutah, Illinois, our creative rock star team of 70 is known for problem-solving and totally spot on customer service. With an ever-growing team, you can find more of our rock stars at our remote offices in Ashely, IL, Joplin, MO Lebanon, MO.

 

 

The Head Honchos

Our team is here and ready to help you in any way! We're social! Connect with us!

Nathan Stooke
Chief Executive Officer

Professional swimmer and dyslexia advocate turned entrepreneur. You can find Nathan listening to a book, speaking at an event or spending time outside with his family.

Ian Ellison
Chief Technology Officer

Ian has is our networking guru. When he isn’t too busy upgrading our network or writing code, you can find him jamming away on his guitar.

Mark Albertyn
Chief Financial Officer

Mark is an expert with money. Fun fact, he was also a professional volleyball player in South Africa.

Dave Crabtree
Director of Business Development

Dave is always a busy guy. When he isn't working on building the Wisper name in the community, you can find traveling, MCing with the local American Legion, or working on his BBQ pitmaster skills.

Malinda Heuring
Marketing Manager

Marketing and communications expert. On her off days, Malinda spends her time with family, cooking delicious food.

David Gress
Facilities Manager

David is a pro at keeping our facilities and tower sites in check. In his free time, he has proven to be quite the gardener.

Kylee Brown
Human Resources Manager

Kylee specializes in finding rockstar employees. On the weekend you can find her eating at the best local spots or playing a mean game of trivia.

Josh Edler
Networking Administrator

Josh makes sure our networking is up and running. In his spare time, he loves to play video games or go riding in his jeep.

Richard Gorman
Operations Manager

Richard makes sure everyone stays on task. To recharge you'll find this outdoorsman riding his motorcycle or having a little target practice.

Our Core Values

EMPLOYEE FOCUSED

Wisper creates a positive culture that motivates employees to excel professionally and personally.

 Wisper provides a variety of training programs, friendly competitions, and engagement activities.

CUSTOMER FOCUSED

Wisper customers, big or small, receive the same high level of attention.

 Wisper focuses on customer relationships through communication.

 Wisper admits when we make mistakes – earning customers for life.

INDUSTRY LEADER

Wisper prides ourselves on being an industry leader.

Wisper employees solve problems through customized solutions.

Wisper created a house repeater out of the necessity to provide Internet to customers that need it most.

COMMUNITY RESPONSIBILITY

Wisper is committed to enhancing the communities in the areas we serve.

Wisper offers free service to fire stations and discounted service to schools and municipalities.

Wisper is active in many small community fundraisers by donating time, money, and materials.